TIRTA AYU SPA BOOKING TERMS

Booking Your Treatment
To book an appointment for your chosen treatment, you may do this only via our online booking system, email or WhatsApp. You will be charged a booking commitment fee of ₦10,000 of which will be deducted from the total cost of service at the spa. This commitment fee is refundable if cancellation terms are met.
Your appointment will not be registered in our system if payment have not been received.

Changes & Cancellation
Cancellations must be made at least 24 hours prior to your appointment and full refund of your commitment deposit will be credited to the bank or credit card used in making payment.
Refunds will not be applicable if your appointment is cancelled less than 24 hours to date/time of your visit. Your arrival dates may be altered free of charge, provided that the change is made at least 48 hours prior to arrival.

Availability
Whilst we do all we can to ensure that all treatments and experiences are available, there will be times that some are unavailable due to maintenance works. A member of our reservations’ team will contact you to confirm availability for the date and time chosen.
We cannot guarantee the availability of all or any particular treatments and experiences. We may recommend similar treatments for you, or you will be advised for a cancellation. It’s best that you use this booking form at least 24hrs or 48hrs in advance to secure your preferred appointment date and time.

Prices
The pricelist of our services have been excluded from every public domain. We however understand that you may need to create a budget in order to make informed decisions.
Upon request, we are able to send you a cost summarizing what you might spend.
Please request for this only by reaching us on WhatsApp or telephone call.
All prices in the spa are subject to change at any time without prior notice and sometimes are available only at the spa.

Booking Location
When booking on this website, your booking arrangements applies only to our location at Lekki Phase 1, Lagos. If you intend to book for our other locations, please click on the following links respectively:
Spa-cation at The Boardroom Apartments
The Wells Carlton Apartments, Asokoro, Abuja
Victoria Island Lagos

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