Nature inspired Wellness | Lekki, Lagos

+2341-453 5933, +23480 2302 6626 cs@tirtaayuspa.com.ng CARDSQUOTE

Spa Receptionist/Supervisor (Female)

RESPONSIBILITIES

Your primary responsibility is to ensure an optimal experience for Spa client. The emphasis is on excellent customer service.

  • Responsible for greeting clients, answering telephones and responding to enquiries.
  • Responsible for taking bookings and scheduling appointments appropriately.
  • Check in Spa clients as they come in for their scheduled appointments.
  • Responsible for cashiering, giving tours of the spa facility, promote services and product sales.
  • Responsible for dealing with client cancellation and effective management of time.
  • At all times provide a positive and friendly attitude and appear professional and well-groomed when attending to clients.
  • Also ensures daily maintenance of the spa’s lobby/reception area.
  • Attend to some clerical duties that may be assigned.
  • Work Hours- 6 days a week, Weekend Inclusive

 

REQUIREMENTS

  • A bachelor’s degree from a reputable institution.
  • Minimum of 1-2 years’ experience in customer service/hospitality.
  • A certificate in customer service will be an added advantage.
  • Excellent oral communication skills in English is required.
  • Female and not older than 28 years.
  • Excellent customer service skills and strong interpersonal skill.
  • Ability to work under pressure with little or no supervision.
  • Knowledge of and familiarity with Spa etiquette.
  • Basic computer usage skills.